KEY THEMES+ ¦ DEMSA Newsletter

What you need to know this week

Nikhil Rathi discussed Consumer Duty at StepChange Connected 2024, emphasising a shift in philosophy rather than new rules.
Abby Thomas highlighted the increase in unaffordable lending complaints in her speech at the same event.
MorganAsh launched a new customer portal "It’s Who I Am" to encourage vulnerability disclosures.
FCA holds interest rates at 5%, and CPI remains at 2.2%.
Consumer confidence has dropped, influenced by concerns over government budget plans.
The ICO Sandbox is open for new applications until 30th September 2024.
New FCA consultation CP24/19 focuses on Consumer Credit Regulatory Returns.
Personal insolvency stats for August 2024 released, highlighting an increase in DROs.
New training for vulnerability management scheduled for 14th October 2024.
Ecospend retains its key open banking contract with HMRC.
Key public and industry events including the IPA conference on 28th November 2024.
CSA conference awards highlighted industry advan...

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