HIGHLIGHTS ¦ DEMSA Newsletter

What you need to know this week

  • ICO fines two energy firms £550,000 for unlawful robo marketing calls.
  • 64% of social media “debt advice” found misleading; 98% unreliable according to Lowell and Money Wellness study.
  • FCA consults on £8.2bn motor finance compensation scheme affecting 14m consumers.
  • FCA approves MaPS Standards to take effect 1 April 2026, supporting consistent debt advice quality.
  • ICO consults on new “Recognised Legitimate Interest” guidance under the Data (Use and Access) Act 2025.
  • DRCF launches new Thematic Innovation Hub focusing on agentic AI.
  • Amplified Global calls for new approaches to measuring consumer understanding in regulatory reporting.
  • GamCare launches national gambling harms campaign with Capgemini’s 23red agency.
  • COVID repayment window open until December 2025 for voluntary repayment of pandemic funds.
  • Most councils increase use of bailiffs; ECB consulting on new vulnerability and ability-to-pay standards.
  • FCA PS24/3 Product Sales Data (PSD008/009) returns due November 2025; firms must reconcile DMP reporting.
  • StepChange Connected event in Leeds on 16 October and MaPS AI & Innovation Forum webinar on 20 October 2025 announced.

Read the full summary – here


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