Demsa

In today’s bulletin: General update PayPlan update from MorganAsh webinar Are 50% of your customers really vulnerable? – a report by James Edmonds FCA July Consumer Network meeting Water sector restructuring Collaborations Events   General update Consumer Duty Board reports need to be approved by the end of next week! UK government borrowing rose by more than expected last month. According to ONS, it was £20.7 billion in June 2025, up £6.6 billion from the same month last year. British… Read more

In today’s bulletin: General update Personal Insolvency Statistics – June 2025 The rise of online debt advice CP25/23 - Deferred Payment Credit (unregulated Buy Now Pay Later) Consultation FCA sets faster targets for authorisations CP25/22: Modernising the redress system + FCA update Collaborations Events   General update It was good to catch up with Helen Webb and Nigel Bryant on Friday. CAP is featured in the BBC story 'People in debt shouldn't have to suffer alone'. ONS has announced that… Read more

In today’s bulletin: General update CP24-28 - Operational Incident and Third Party Reporting Re-imagining Personal Insolvency in England & Wales 'Tell Us Once' systems - the blueprint The Insolvency Service update Collaborations Events   General update Debt advice under the current FCA regime With the CONC 8 review having been suspended and the increased supervisory work around the quality of debt advice, I am now observing the depth of case file reviews from the FCA. These don’t seem to have… Read more

In today’s bulletin: General update Financial Ombudsman Service 2024/25 complaints report Debt remedies and credit reporting Harnessing AI and its governance - FCA speech - 1/7/2025 Collaborations Events   General update UK Finance publishes Mansion House submission UK Finance has published its submission to government ahead of the Chancellor’s Mansion House speech on 15 July and the government’s new Financial Services Growth and Competitiveness Strategy. Two key areas stood out for me in the submission: FOS reform: Set out how… Read more

In today’s bulletin: General update Council tax arrears on the rise CSJ report – Vital Signs The Data Use and Access Act 2025 (DUAA) Personal insolvency statistics Collaborations Events   General update Since I have been away, we seem to have had a number of government U-turns. The PM has said his welfare reforms strike "the right balance" after making concessions to his own backbench MPs (not for the first time). As part of the U-turn on welfare reforms, ministers… Read more

In today’s bulletin: General update IVA Protocol update and IPA 2024 IVA Volume Provider report FCA review of Motor Finance Commissions Debt Buyer, DCA and BPO event on 17 June 2025 at the Treehouse Hotel in Manchester Collaborations Events   Debt Adviser Apprenticeship Scheme General update Apparently, Tesla shares have tumbled as the Trump-Musk feud erupted. Shares in the electric car company dropped 14% at one point, wiping out roughly $150 billion in market value in one of the worst… Read more