[INSIGHTS] Canada market visit report

Our latest report provides an in-depth look at the key trends, challenges, and opportunities shaping the Canadian collections industry, including in comparison with UK practice, all from the recent visit.

Key findings include:
📱 The evolution of digital and mobile contact strategies for collections
🌐 The importance of early collections treatment to reducing bad debt loss
🔍 Identifying and addressing vulnerability and affordability concerns
🚀 Emergence of innovative startups and progression in the industry

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April 2023

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See also  [INSIGHTS]: FS2/23 – Artificial Intelligence and Machine Learning