ROAR Summaries

Weekly Headline Roundup: 11-07-2025

Headline Update 11-07-2025 : -Monzo fined for giving account to fake 10 Downing St address -Key considerations in implementing a possible motor finance consumer redress scheme -LSB to close leaving critical gap in protections for SMEs -The FCA and Bank of England’s “strategic approach” to AI – what it means for regulated firms: City Week 2025 -Annual complaints data and insight 2024/25 – Financial Ombudsman service -CP25/13: Improving the complaints reporting process -More… Read more

PODCAST ¦ Roundup – 09-07-2025

-Podcast ¦ AI as Enabler of Creativity: An Interview with Simon Morris from Adobe -Podcast ¦ Uncensored CMO: How to build a brand on TikTok – Sofia Hernandez -Podcast ¦ Market Pulse: Pros & Pioneers: Trailer – How to Make Your Brand Truly Unforgettable Jimi Gibson -Podcast ¦ Uncensored CMO: From CMO to CEO – advice from The Marketing Academy founder Sherilyn Shackell -Podcast ¦ Punk CX: Without context, an insight is worth nothing –… Read more

Insights Roundup: 08-07-2025

-Insights ¦ Working_paper_22_A_new_UK_overlapping_generations_model -Insights ¦ Quantum Security for the Financial Sector: Informing Global Regulatory Approaches -Insights ¦ Your credit file explained… Read more

PODCAST ¦ Roundup – 25-06-2025

-Podcast ¦ Uncensored CMO: Startup masterclass – how Seedlip went from idea to Diageo exit in 3.5 years – Ben Branson -Podcast ¦ Market Pulse: Pros & Pioneers: Trailer – The Hidden Struggles of Grassroots Sports Alex Fitchett -Podcast ¦ Market Pulse: Pros & Pioneers: The Hidden Struggles of Grassroots Sports Alex Fitchett -Podcast ¦ Punk CX: Voice still reigns in customer service – Interview with Nikola Mrkšić of PolyAI -Podcast ¦ Debt Reckoning: The… Read more

Weekly Headline Roundup: 06-06-2025

Headline Update 06-06-2025 : -Government completes exit from NatWest -Rethinking secure comms: Are encrypted platforms still enough? -Energy price cap will fall by 7% from July -Two in three people who had loan repayments declined say they have funds elsewhere -AI doesn’t know ‘no’ – and that’s a huge problem for medical bots -What the NHS can learn from Formula 1 -Welcome to the AI trough of disillusionment -Banks urged not to… Read more