ROAR Video Interviews

Harnessing Data – Efficient Workflows and Decision Making

Daniel Gregory, Head of Partnerships at Invevo, shared insights into the recent developments in digital adoption and data integration within the company. The conversation highlights the increasing emphasis on high-quality data and its impact on enhancing workflow processes and decision-making across businesses. It also discussed the evolving perception and application of AI in industry practices, alongside the challenges and opportunities associated with transitioning to more advanced technological systems. Find out more about Invevo -> Here. Key Points Increased emphasis on… Read more

Open Banking Developments – Updating Payments

Stefan van Calker from Tink discusses the latest developments in open banking and its increasing integration across various sectors.He highlights the evolving landscape of open banking payments, their growing adoption, and the integral role of data integration in enhancing financial management. Emphasizing the benefits of inclusive payment methods, the strategic importance of preventing fraud, and the need for the UK to maintain its lead by adapting to European regulatory changes such as PSD3. The conversation also covered future developments in… Read more

Clouds, Calls, and the AI Revolution – Contact Centre Edition

Fred Stacey, CEO of Cloud Tech Gurus, discussed the dynamic evolution of technology in contact centers, focusing on the shift towards cloud computing and artificial intelligence (AI). He emphasises the broader implications of these technological advances on business operations, workforce dynamics, and economic strategies in a rapidly changing global environment. Find out more about Cloud Tech Gurus -> Here. Key Points Digital transformation in contact centers is ongoing, with significant growth potential.Cloud migration continues to be a major trend, though… Read more

Artificially Speaking – Exploring AI’s Impact

David Marr discusses the evolving role of artificial intelligence (AI), particularly large language models, in society and industry. This interview highlights AI’s transition from a niche interest to a pervasive topic, exploring its impact on jobs and societal changes, the waning novelty, and the shift towards finding substantial, impactful applications. Find out more about Artificially Speaking -> Here. Key Points AI’s popularity surged last year due to major releases from companies like OpenAI.Interest in AI, particularly large language models, has… Read more

The Evolving Landscape of Digital Security

Kevin Prone from FourNet, together with Kevin Still, discusses the escalating threats in cybersecurity, highlighting the rapid advancement and sophistication of cyber-attacks, especially in light of recent events like the COVID-19 pandemic which accelerated digital transformation. They discuss the challenges of ensuring digital security in this fast-evolving landscape, including the implications for both corporations and consumers, the importance of multi-factor authentication, governance frameworks, and the potential need for more in-person interactions to establish trust in the digital age. Find out… Read more

Tech Innovations Transforming Credit Union Services

In this conversation with Andrew Duncan, CEO of SOAR, a platform supporting credit unions and CDFIs, we discuss insights into the evolving landscape of credit unions in the wake of the cost of living crisis and technological advancements. Andrew highlights the shift in borrowing purposes towards essential needs, the challenge of technology adoption, the significance of community bonds, and the potential growth of the credit union sector through technological innovation and consolidation. Find out more about SOAR -> Here. Key… Read more