ROAR Video Interviews

A great tradition with very modern challenges

In this insightful interview, Nick Christmas from North Pole Enterprises discusses the evolving challenges and trends in the world of Christmas magic. The conversation covers how they are trying to adapt to modern demands, technological advancements, environmental concerns, and the future of celebrations. Find out more about North Pole Enterprises -> Here. Key Points Santa’s Identity: Santa is flexible with how he is addressed, be it Santa Claus, St. Nick, or other nicknames.Increased Demand: There’s a rising trend of immediate… Read more

Decisioning, Data : Using the Right Tools

In this conversation, Adi Hazan, from Analycat, explores the intricate dynamics of decision-making in the data-driven world. The discussion around AI and its impact on various industries delves into the evolution of decision logic, the human brain’s role in AI decision-making, and the challenges posed by data overload and bias. It also further discusses the environmental and operational costs associated with large-scale AI systems, emphasizing the need for a balanced approach that synergizes AI capabilities with human expertise. Find out… Read more

Improving Communication Intelligibility

In this discussion, Ewan Willars from Amplified Global discusses the nuanced differences between readability and intelligibility in customer communications, particularly in the context of legal and financial services. The discussion explores the implications of these concepts for consumer understanding, legal compliance, and effective communication. Emphasizing the importance of intelligibility over mere readability, the conversation delved into the challenges and future directions of customer communications, highlighting the role of AI and innovative approaches in enhancing consumer comprehension and decision-making. Find out… Read more

Digital Transformation: Improving Value Exchange

In this discussion, Graham Hill, a senior associate at Optimum Partners, shared his insights on service quality, decisioning, governance, and value exchange, particularly in the context of open banking. The conversation covers the impact of regulatory frameworks like the UK’s Consumer Duty on retail financial firms, the role of customer-oriented innovation, and the importance of understanding customer jobs and outcomes. We also got to discuss cultural differences in service perception and the evolving role of technology in enhancing user experience.… Read more

Future Tech Trends: An insiders view of the market

In this full interview with Harrison Goode and Oliver Sulley from Edge Tech they discuss the future of technology, share their insights on AI, automation, and the evolving job landscape. Touching upon topics like chatbots, low-code solutions, remote work, and the ever-changing tech landscape they offer differing perspectives on the pace of technological advancement, but agree that continuous learning and adaptability are key to staying ahead in the tech world. Find out more about Edge Tech -> Here. Key Points… Read more

Positively Changing Behaviour – Science and AI

In this interview, Hanif Joshaghani, CEO of Symend, discusses the transformative potential of artificial intelligence (AI) and natural language processing (NLP) in various industries including Financial Services and Telecommunications. He emphasizes the growing importance of data and analytics in decision-making processes, which can be used to understand and transform outcomes. Hanif also highlights the evolving role of professionals in data-centric fields and encouraging individuals to stay updated with AI advancements. There is still a big role to play and staying… Read more