RO-AR.com Summaries

Podcast ¦ Debt Talk: Debt Talk Poverty & Black History in Britain

Podcast : Debt Talk Podcast Search for original: Link Key Take Aways Black communities in Britain face systemic barriers rooted in historical legacies, including the impacts of empire and slave trade, influencing current economic and mental health disparities. Poverty and deprivation are disproportionately experienced by Black and minority communities, exacerbated by insecure employment, high housing costs, and social security inadequacies. Frontline organisations highlight the importance of embedding lived experience into service design and policymaking to develop effective, equitable solutions. Recognition… Read more

Podcast ¦ Market Pulse: Pros & Pioneers: Trailer – This Is Why Your Sales Pitch Fails Anthony Solimini

Podcast : Market pulse pros and pioneers Search for original: Link Key Take Aways Incorporating humour into sales and leadership strategies can enhance engagement and effectiveness. Reading and understanding human dynamics quickly—within 10 seconds—is crucial for success in sales and interpersonal interactions. Effective salesmanship relies on being authentic, creating a trust-based environment without hidden agendas. Slowing down and applying psychological principles can significantly improve sales outcomes. Cultural dynamics influence engagement and should be considered to adapt sales approaches suitably. Success… Read more

Podcast ¦ RO-AR.com: Evolution and Opportunity In Customer Feedback

Access the full podcast series here Key Take Aways Understanding the societal context of complaints, including lowered tolerance and resilience, is crucial for businesses. Organizations that embrace complaints as a valuable source of insight tend to leverage them better for improvement opportunities. The increasing ease of voicing complaints may lead to higher reported complaint levels, potentially confusing businesses regarding customer satisfaction. The culture around complaints varies significantly among organizations, impacting their effectiveness in addressing customer issues. Businesses should prioritize resolving… Read more

Podcast ¦ Market Pulse: Pros & Pioneers: Video Editing in the AI Era John Vlach

Podcast : Market Pulse Pros and Pioneers Search for original: Link Key Take Aways Personal branding plays a vital role in differentiating freelancers within saturated markets. Authenticity and unique voice are essential for standing out. Content creation on platforms like YouTube offers enduring value, acting as a searchable, evergreen resource that can generate ongoing client engagement and leads. Demonstrating expertise through visible portfolios and regular content sharing helps establish trust and credibility with prospective clients. Building and nurturing professional relationships… Read more

HIGHLIGHTS ¦ DEMSA Newsletter

What you need to know this week FCA growth-challenge measures could make contactless spend thresholds discretionary; past increases (2007 £10 → 2020 £45 → Oct 2021 £100) correlated with higher average contactless spend.ONS: zero GDP growth in July 2025 (after +0.4% in June 2025).Resolution Foundation: essentials and energy debt have risen sharply; energy debt has tripled in a decade.StepChange: over two in five clients are in energy arrears; average energy arrears ~£2,300; average council tax arrears ~£2,000.Warm Home Discount now… Read more

KEY THEMES+ ¦ DEMSA Summary

What you need to know this week FCA growth-challenge measures could make contactless spend thresholds discretionary; past increases (2007 £10 → 2020 £45 → Oct 2021 £100) correlated with higher average contactless spend.ONS: zero GDP growth in July 2025 (after +0.4% in June 2025).Resolution Foundation: essentials and energy debt have risen sharply; energy debt has tripled in a decade.StepChange: over two in five clients are in energy arrears; average energy arrears ~£2,300; average council tax arrears ~£2,000.Warm Home Discount now… Read more