Graham Hill Speaker 1 outlines two competing approaches for companies.
The first involves reviewing products, processes, customer service, and outcomes, making cosmetic changes, often in response to legislation.
The alternative approach emphasizes gaining a competitive edge by becoming more market and customer-oriented, focusing on bridging the gap between internal capabilities and external competition.
He suggests that the latter approach offers the opportunity for businesses to excel and gain a competitive advantage over their rivals.
Find out more about Optima Partners -> Here
OptimaPartners
RO-AR insider newsletter
Receive notifications of new RO-AR content notifications: Also subscribe here - unsubscribe anytime
