With Consumer Duty top of mind, I caught up with Frank Brown from GRR Consulting and discussed some of the challenges around Management Information (MI). Two approaches are being taken: top-down and bottom-up. This is proving a challenge for many firms.
It is a complex task, but important, incorporating leading and lagging indicators, qualitative and quantitative measures.
The deadline is unfortunately now pressing so some urgency is needed.
Find out more about GRR -> Here.
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