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From the desk of Kevin Still

A core theme to many of the posts today relates to the rising cost of living that is aligned with the rise in inflation reported by ONS.   


In advance of the SFS review of the FY 2022/23 figures next week, I have been in dialogue with MaPS around the recent announcement from BT of their above inflation price increases (9.3%) at the end of March 2022.

This is relevant to the comment that I made at the last meeting in 2021 around identifying whether hybrid/home working is relevant as part of the SFS completion process. Apparently, customers' data usage had "increased dramatically" with a 90% increase on broadband usage since 2018, and a 79% increase on mobile phones since 2019. Working from home, online education and TV streaming has led to more demands on BT's network.

This also aligns with my thoughts around capturing over 18...

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