In today’s bulletin:
General update
CP24/19 submissions
Vulnerability is not a buzzword
Ombudsman update – H1 2024 complaints
Collaborations
Events
General update
PayPlan respond to The Insolvency Service report on early IVA failures
PayPlan reinforced the DEMSA position to The Insolvency Service and the FCA that there should be a distinction in the report between FCA-regulated debt solution providers and debt-packagers, as defined by the FCA under PS23/5 (debt packager rules).
They have also confirmed that they are an early adopter of the Consumer Duty Services (CDS) IVA sustainability score after being one of the initial data providers and pioneers in testing the API and score outcomes. John Fairhurst spoke at the event on 3 October 2024 and returns to the stage at the IPA conference on 28 November 2024 featured under ‘Events’ below.
Link: https://www.linkedin.com/pulse/comment-insolvency-service-research-report-ivas-payplan-vsz0e/
Consumer debt and mental health
Stakeholde...
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