In today’s bulletin:
General update
Financial Ombudsman Service 2024/25 complaints report
Debt remedies and credit reporting
Harnessing AI and its governance - FCA speech - 1/7/2025
Collaborations
Events
General update
UK Finance publishes Mansion House submission
UK Finance has published its submission to government ahead of the Chancellor’s Mansion House speech on 15 July and the government’s new Financial Services Growth and Competitiveness Strategy.
Two key areas stood out for me in the submission:
FOS reform: Set out how the Ombudsman and the FCA will work together to stop the FOS acting as a quasi-regulator and also put in place a time limit on complaints. Providing this certainty and stability will better allow firms to innovate in the interest of consumers.
Open banking and digital payments: Provide a clear overall direction for the sector, with stronger industry involvement and a sustainable commercial model to drive investment and deliver real benefits for consumers...
In order to access this content a ROAR Insight: Demsa option is required.
Join or add this to your existing account here.