In today’s bulletin:
General update
Autumn 2025 Enforcement News - 'Tell Us Once'
Reminder: Joint FCA/FOS redress consultation closes on 8 October 2025
Customer service in the age of AI
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General update
The Organisation for Economic Co-operation and Development (OECD) raised its prediction for UK inflation to 3.5% across 2025, citing higher food costs as a factor. The latest monthly UK inflation figures showed the rate stood at 3.8% in August 2025, driven by rising food prices.
Budgeting in the debt advice process is challenging using the Standard Financial Statement (SFS) where there is so much volatility even over a one-year planning horizon before the next annual review in a DMP or IVA. Use of open banking can be very useful when analysing expenditure fluctuation over time.
UK Finance – CEO report for September 2025
UK Finance published their latest Business Finance Review, which showed that SME lending by the main high street banks increas...
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