DEMSA Key Themes ¦ Industry and Regulatory Developments

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Economic Overview and Implications for Financial Services

UK Recession Indicators: The UK's entry into a technical recession, marked by a decline in GDP across all major sectors, underscores the heightened economic uncertainty. This trend can significantly impact consumer spending and borrowing behaviors, which are critical for financial services, credit management, and debt collection sectors. Understanding these macroeconomic trends is vital for these professionals to anticipate changes in consumer behavior and adapt their strategies accordingly.

Regulatory Developments and Compliance

Water Companies Under Scrutiny: The enhanced regulatory powers granted to Ofwat to fine water companies for poor customer service highlight a broader regulatory focus on consumer protection across sectors. For professionals in financial services and debt collection, this serves as a reminder of the increasing regulatory expectations regarding custome...

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