General update Consumer Duty – through the eyes and ears of the consumer Personal insolvency statistics – March 2023 Hidden Harm – recording of Stop Loan Sharks England event Advantis Credit accredited for ISO 22458 – BSI event on 23 May 2023 Payment Systems Regulator Training – next VRS Consumer Duty dates Events
General update Forced installation of prepayment energy meters banned for over 85s under new Ofgem code of practice All British domestic energy suppliers have signed up to an updated Code of Practice and tougher Ofgem oversight of prepayment meters (PPMs) that are enforced under warrant installations or remotely switched without consent (all involuntary installations). I have seen a range of posts on this including from Carolyn Delehanty. The new Code was developed in consultation with Citizens Advice, Energy UK and other key stakeholders. Implementation of the Code will be subject to new detailed monitoring by energy regulator Ofgem. Link: https://www.ofgem.gov....
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