DEMSA update: Cost-of-Living / Cyber-attacks / MaPS debt advice 2022 / ISO 22458 / ICO intervention / Complaint stats / VRS event update

From the desk of Kevin Still In today’s bulletin

General update MaPS debt advice trends in 2022 MaPS Financial Wellbeing Barometer Creditfix response to CP21/30 – Debt Packagers MAT response to the FCA Consumer Duty ISO 22458 update ISO 27001 – IE accreditation Breathing Space update - newsletter Digital debt resolution AML – IPA 2022 checklist Cyber-attacks Event feedback

General update Events in Ukraine and the cost-of-living increases in the UK have been dominating the headlines. The Money Charity February 2022 update focuses on the cost-of-living crisis. Amongst a number of factors reducing disposable income for millions of households, they have featured increasing rents across the UK as another indicator of the crisis. The MaPS survey (see below) also features this for both social and private renters. 18.5% of households live in homes that are privately rented. Low-income households living in privately rented homes spent an average of 56.4% of their income on rent.

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