DEMSA update: Training / Duty / 2024 horizon scanning / Amplifi event on 21 February

In today’s bulletin

General update Placeholder – 21 February – Amplified Global update on simplifying key debt advice collateral 2024 resolution - Check eligibility for Broadband social tariffs Child benefits and other horizon scanning for debt advisers Translating ‘Good Culture’ into Evidenceable Frontline Practices FOS consultation - powers to charge CMCs Including claimant data on the Register of Judgments, Orders and Fines Training – dealing with joint DMPs – onboarding and reviews

General update We are expecting another FCA ‘portfolio’ letter early in the New Year and then a countdown to the CONC 8 review. It should come as no surprise that this will align with the key messages from the webinar of 6 December 2023 and the specific messages of Roma Pearson. Changes to the PayPlan BSI ISO 22458 kitemark renewal It was great speaking to Rachel Preston (Project Leader) and John Fairhurst last on their ISO 22458 (consumer vulnerability and inclusive design) renewal last week and the l...

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