Hidden Harm: How Debt Advisers can identify and address Illegal Lending

You are invited to Hidden Harm: How Debt Advisers can identify and address Illegal Lending Virtual Event on Friday 14 April, 2023 commencing at 10.30am – 12.15pm. Thanks to Absolutely Admin for their support in hosting this event on behalf of Illegal Money Lending Team and Sponsors.

Purpose of the Event:

Building awareness of the IMLT (Illegal Money Lending Team)training platform and gaining commitment taking account of the FCA “Dear CEO” sector letter.

Agenda & Joining Instructions:

• 10:20 – 10:30 Arrival & Housekeeping by Heidi Oliver, Absolutely Admin Solutions
• 10:30 – 10:40 Welcome by Bob Winnington, CEO – MALG on Cross-Sector Initiative
• 10:40 – 10:50 MaPS Introduction & How this fits into Debt Advice Landscape – Sarah McNeice, Service Performance and Quality Manager – MaPS
• 10:50 – 11:00 Consumer Duty Planning following “Dear CEO” Letter & Survey Results – Kevin Still, Director – DEMSA
• 11:00 – 11:25 Background to the Debt Adviser Training, Research Findings, Role of Data Sharing & What is in the Pipeline – Cath Wohlers, Liaise Manager & Trish Cassidy, Credit Union Liaise Officer – IMLT (Illegal Money Lending Team)
• 11:25 – 11:40 PayPlan Experience, including other relevant Vulnerability Initiatives & ISO 22458 – Emma Gibbons, Vulnerability Lead – PayPlan
• 11:40 – 11:50 BSI Kitemark & ISO 22458 – How this Type of Initiative would fit into Framework going forward – Julie Walker, Global Scheme Manager, Consumer Promise – BSI
• 11:50 – 12:00 Q&A
• 12:00 – 12:15 Wrap-up & Call to Action – Cath Wohlers, Liaise Manager & Trish Cassidy, Credit Union Liaise Officer – IMLT (Illegal Money Lending Team)

Full joining instructions with zoom link will be sent to all registered attendees the day before the event to avoid getting lost in the inbox.

In order to make a prompt start at 10:30, we will be opening the room slightly earlier to allow time to admit all participants, therefore please aim to arrive anytime after 10:20am. We look forward to welcoming you on screen on 14 April.

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