Intelligibility: Consumer Understanding – the next challenge

In this webinar we will discuss the importance of intelligibility in communications, updating from the event last year and recent updates on regulator expectations.

Both numeracy and literacy are elements, however it is also important how it all fits together; across different and multiple channels (including Bots).

Joining us will be Kevin Still from DEMSA, Minesh Patel from Amplified Global and Richard Lane from StepChange, to discuss these issues and how the world is likely to evolve in 2025.

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