The third Credit & Collections Technology Think Tank face to face event will take place on Thursday 23rd November 2023 at the Midland Hotel in Manchester. Stay up to date with what is happening in credit and collections by registering to virtual Think Tanks Credit Connect’s Technology Think Tank series have been part of an… Read More »Credit Connect: 2023 Credit & Collections Technology Think Tank
The Credit & Collections Technology Awards recognise, excellence and innovation in the UK credit and collections industry. This year eligible organisations will again compete for one of these prestigious Awards which are judged by an independent panel of industry experts. The Awards examine excellence solutions in lending, credit and collections innovation. The range of categories… Read More »Credit Connect: 2023 Credit & Collections Technology Awards Ceremony
We are almost at the end of 2023 and before we break for the holidays it is a good time to take stock of our arrears portfolio and process. This year has been an interesting one, economic clouds have been building, and yet arrears levels appeared to remain relatively stable through the summer. Many customers… Read More »Arrears & Collections: Latest trends, ideas and support
Supporting customers is not always easy. However if you can't understand their needs and explain the options generating good customer outcomes is tough. Evidencing you have done so even tougher. In today's, regulatory driven, world clear, intelligible, communication is critical. Yet, how do we do it, know it is working and evidence that improvements are… Read More »Designing communication to support and get results – embedding intelligibility in the debt management sector
This event, a follow on from the discussion in December, explores the use and dynamics around the use of IVAs within the Credit Union sector (and PTD in Scotland). We will discuss some of the challenges seen with this insolvency vehicle, recent data on performance and explore what can be done to reach better outcomes… Read More »Individual Voluntary Agreements (IVAs) – Managing within a Credit Union
Welcome, Introductions, and Agenda Simplifying IVA Proposals with equity – Important update for Creditors on IVA protocol The Changing landscape for IVAs and Creditor voting Consumer Duty regulatory update and implications for IVA voting How we can use Technology and data to help Creditors make those changes Panel Discussion: Evolution not revolution – working with… Read More »Creditors, IVAs and Consumer Duty – Improving Outcomes for All
Agenda Exploring recent analysis of current voting behaviours, providing a timely update of the recent developments that have significantly changed the IVA market and deep dive on recent changes. This session looks at how, using data and technology, to deliver better outcomes. Agenda Welcome and Introduction to the day Consumer Duty and its implications… Read More »Introducting the IVA Sustainability Score – Improving Outcomes for All
