Frictionless journeys: Using choice to improve completion and take-up rates

In conversation with Dave Wilson and Rich Healey from PayLink Solutions. We discussed what is the role of digital in the collections journey, how choice can increase digital adoption, but also how the option of human interaction is needed too.

See the full interview and find out more about Paylink Solutions-> Here.

RO-AR insider newsletter

Receive notifications of new RO-AR content notifications: Also subscribe here - unsubscribe anytime

See also  More Scenarios - preparing for the future in a time of uncertainty