[INSIGHTS]: Left Out: How to Tackle Digital Exclusion and Reduce the Poverty Premium

ABOUT: Unveiling the digital divide’s economic impact, the report advocates for strategic digital inclusion to alleviate the poverty premium.

LINK: Centre for Social Justice Report – August 2023


The Centre for Social Justice’s 2023 report, “Left Out,” delves into the intricate relationship between digital exclusion and the exacerbation of financial disparities, particularly the poverty premium. The document underscores the necessity for comprehensive digital inclusion strategies, emphasizing that the lack of internet access transcends generational divides and disproportionately impacts individuals of working age, especially those on low incomes. The report proposes concerted efforts towards digital inclusivity, focusing on device accessibility, data affordability, and digital skill enhancement, to mitigate the poverty premium’s detrimental economic consequences.

Key Points and Ideas

  • The poverty premium forces the economically disadvantaged to pay more for essential services, deepening financial inequality.
  • Digital exclusion is not solely a generational issue but significantly affects working-age individuals, particularly those with lower incomes.
  • The lack of consistent internet access at home hinders opportunities for employment, education, and access to cheaper goods and services, contributing to a perpetual cycle of poverty.
  • The report challenges the assumption that digital literacy will naturally increase over time, highlighting the urgent need for proactive measures.
  • The government’s role is crucial in revitalizing digital inclusion strategies, ensuring these initiatives are comprehensive and far-reaching.
  • Collaborative efforts between the public and private sectors can enhance the effectiveness of strategies aimed at reducing digital exclusion.
  • The report emphasizes the “three pillars of digital exclusion”: lack of access to digital devices, limited or no internet connection, and inadequate digital skills.
  • The proposed solutions include supporting initiatives like the National Device Bank, promoting social tariffs for internet access, and long-term digital skills programs targeting the unemployed and digitally unskilled.
  • The report advocates for a holistic approach, addressing both the symptoms and underlying causes of digital exclusion and the poverty premium.
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Key Statistics

  • Approximately 11% of UK households, equating to 3.1 million, do not have home internet access, a figure significantly higher than previous estimates.
  • Among those on the lowest incomes, 19.66% lack home internet access, nearly double the average consumer rate.
  • Digitally excluded consumers could pay up to 25% more for basic transactions compared to their online counterparts.
  • Working-age individuals without internet access experience a higher unemployment rate at 22.1%, compared to the 3.8% national average.
  • The proposed digital skills program, costing £140 million, could potentially support an additional 508,000 individuals in acquiring digital skills.

Key Takeaways

  • Digital exclusion is a multifaceted issue requiring a nuanced approach that considers device access, internet connectivity, and digital literacy.
  • Addressing digital exclusion is imperative for economic equity, as it directly influences employment opportunities, educational access, and the cost of essential services.
  • Public and private sectors must collaborate to implement effective strategies, ensuring digital inclusion initiatives are accessible, affordable, and comprehensive.
  • Empowering individuals through digital literacy programs is crucial for societal progress and economic resilience, providing tools for financial stability and growth.
  • The fight against the poverty premium is not solely about financial relief but also involves breaking barriers to technology and information, essential for modern living.
  • Future strategies must be adaptable, acknowledging the evolving nature of technology and the necessity for continual skill development in the digital age.

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