Find the full DEMSA newsletter and commentary here
Regulatory Updates and Compliance
FCA Portfolio Letter and CONC 8 Review: The financial services sector anticipates a new FCA 'portfolio' letter, integral for aligning practices with recent regulatory shifts. This is crucial for ensuring compliance and understanding the regulatory landscape, especially for those in credit management and debt collection.
Consumer Duty and FCA Actions: The FCA's focus on Consumer Duty marks a significant shift in consumer protection standards. For professionals in financial services, understanding these changes is vital for compliance, particularly in areas like savings rates, fees, and insurance practices. FCA Statement
Industry Insights and Trends
Financial Vulnerability and Inclusivity: PayPlan's renewal of the BSI ISO 22458 Kitemark, emphasizing consumer vulnerability and inclusive design, is a benchmark for the industry. It underlines the importance of robust training and partnerships to address ...
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