Published by: Chris Fitch
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Key Take Aways
There exists a rare ‘once in 25 years’ opportunity to revolutionise vulnerability data-sharing in essential sectors, including financial services.
Success hinges on adopting a human-centric approach that tackles consumer disincentives and logistical barriers to disclosure.
Consistent, shared terminology around ‘data-sharing’, ‘disclosure’, and ‘vulnerability’ is vital to reduce misunderstandings and build trust.
Systems should prioritise delivering actionable support over mere flags, preventing redundant disclosures and enhancing customer experience.
Consumer control, transparency, and accessible digital portals are fundamental to fostering trust and enabling active participation.
Clarifying organisational purposes within data-sharing networks enhances consumer awareness and confidence in data use.
Organisations across sectors do not require uniform lawful processing bases; operational flexibility is...
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