Published by: Lloyds Banking Group Search for original: Link
Key Take Aways
Artificial Intelligence (AI) is now a central component in personal finance, with almost one-third of UK adults using AI tools weekly for managing their money, leading to reported annual savings of £399. Digital engagement across the UK has reached near-universal levels, with 95% of adults online, and significant improvement among older generations—86% of those aged 60+ are now internet users. Financial confidence correlates strongly with digital capability; those who are digitally engaged are more likely to feel in control, plan ahead, and display greater resilience amid economic pressures. Digital tools are essential for financial empowerment, with mobile banking apps and internet banking fostering confidence, control, and proactive financial behaviours. The adoption of digital banking is broad-based, with observed usage across age groups, regions, and income levels, indicating evolving expectations for d...
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