[INSIGHTS]: Consumer Duty Firm Preparedness

External Links:
https://www.fca.org.uk/publication/external-research/consumer-duty-firm-survey-results-spring-2023.pdf
Summary
The Ipsos | FCA Consumer Duty Wave 1 charts and questions PDF file provides insights on firms' preparedness and support needs for the Consumer Duty implementation deadline. The research surveyed FCA-regulated firms to understand their views on the Consumer Duty, including their understanding of its elements, their expertise and resources to implement it, and their perception of its long-term benefits and short-term costs.

Find more at our training here

Consumer Duty - UK Management Training

Key Points

The research surveyed FCA-regulated firms to understand their views on the Consumer Duty.
The survey asked firms about their understanding of the Consumer Duty's elements, including cross-cutting rules, products and services outcome, price and fair value outcome, consumer understanding outcome, consumer support outcome, and outcomes monitoring.
The survey als...