What you need to know this week
Inflation fell slightly to 2.6% in March 2025.
Household budgets remain strained due to increased utility, council tax, and other bills.
Consumer confidence remained flat in Q1 2025.
Consumer finance new business increased by 3% in February 2025.
Credit cards and personal loans new business rose by 2% in February 2025.
Retail and online credit new business fell by 2%.
Employment market weakened with fewer job vacancies and payroll declines.
FCA paused changes to debt advice rules (CONC 8) to focus on Consumer Duty supervision.
Significant FCA supervisory activity anticipated, particularly on QA frameworks and CRM.
Ofgem's updated vulnerability strategy closely aligns with FCA's Consumer Duty.
FCA emphasized improved treatment of bereaved customers, requiring robust operational policies.
Inicio AI and TellJO partnership streamlines vulnerability and affordability assessments.
Key Themes
Economic Pressures linkInflation is down slightly but ongoing cos...
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