New Skills In Sector: New Diverse Backgrounds in Enforcement

In this clip Russell Hamblin-Boone, CEO of CIVEA, explains how the industry is shifting its approach to recruiting enforcement agents, emphasizing communication skills.

Agents with backgrounds in sales, retail, and those with experience in conflict management from roles in police or prison services are considered valuable for their ability to build rapport. This mix of skills is deemed essential for effective enforcement.

Find out more about CIVEA -> Here.

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