Prepaid Meters in Debt Management and Customer Support

In this clip Ian Parry highlights the challenges faced by individuals with limited financial resources when it comes to energy supply. Some customers, with only £5 left at the end of the week, encounter difficulties in obtaining a prepaid metering service from their energy supplier without an appointment. This situation exacerbates their financial struggles, leading to higher debts. Prepaid metering is seen as a valuable tool for both collections companies and customers, aiding in debt management. Regular and timely payments through prepaid meters can help customers develop better payment habits and gradually reduce their debt burdens.

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