The last couple of weeks I have been spending some time with the Digital DRA team discussing digital collections and their digital approach debt resolution.
They have been up for a couple of awards, including one for work with E.ON Next, so I have been itching to understand their… their secret sauce…
It is a question I am often asked, both in the UK and other markets, so thought it It is a question I am often asked, both in the UK and other markets, so I have distilled down the top 10 principles to think about… the secrets of success from real experience doing this, with real customers and clients.
Download the paper at the landing page below… or also take the quiz to explore where your process stands.
Just let me or the team know if you would like to explore the ideas or chat further re this and the benefits seen (hint cost, service and outcomes!)
[this page should redirect, if click one of the links above if this does not happen]
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