Demsa

DEMSA Column: Debt Advice news / AI / Cyber / Collaborations / Events / Debt Adviser Apprenticeship

In today’s bulletin: General update Featured event - AI and Debt for Vulnerable Customers – 7 May 2025 Equifax Financial Health Report 2025 Collaborations Events Debt Adviser Apprenticeship Scheme General update The news is dominated by the local election results. In other news, Square 4 Partners, a consultancy and interim solutions provider specialising in governance, risk, and compliance, has announced the appointment of Roma Pearson as Senior Advisory Director within its Consultancy Division. Roma Pearson previously served as Director of… Read more

DEMSA Column: Insolvency stats / FCA news / Collaborations / Events / Debt adviser apprenticeship

In today’s bulletin: General update Personal insolvency stats – March 2025 Scottish Statutory Debt Solutions Statistics January to March 2025 (2024-25 Quarter 4) Collaborations Events Debt Adviser Apprenticeship Scheme General update Annual energy bills are predicted to fall by £166 in July 2025. KPMG Economic Outlook An uncertain trading environment and a rising tax burden pose downside risks to UK economic growth this year. While healthy household saving buffers and strong public spending should support economic performance in 2025, the… Read more

DEMSA Column: Inflation / Ofgem vulnerability strategy / FCA updates / Collaborations / Events

In today’s bulletin: General update FCA publish regulatory initiatives grid Ofgem vulnerability strategy Treatment of customers in vulnerable circumstances that involve bereavement Collaborations Training Events General update The ONS has published its latest Consumer Prices Index, which shows the rate of inflation fell slightly to 2.6% in the 12 months to March, down from 2.8% in February 2025. Falling petrol prices have helped. National Debtline responded to these figures. Matt Hartley, Director of Engagement at the Money Advice Trust, the… Read more

DEMSA Column: UKRN strategy / Ofwat PSR requirements / Economy / Debt advice/ Regional insolvency / Collaborations / Events

In today’s bulletin: General update FCA support for innovative products and new firms Ofwat Priority Services Register (PSR) standards UKRN 2025-2026 delivery plan Collaborations Training Events General update The price for a cup of coffee in the US is going up as tariffs put the squeeze on local café and bakery owners The flip side of the Trump tariffs. Some US businesses say the queues for a morning latte are already getting shorter as customers tighten their belts and imported… Read more

DEMSA Column: IVA protocol / Complaint handling / Ofwat / FOS / Motor Finance Commission / Collaborations / Events

In today’s bulletin: General update IVA Protocol FOS Strategic plans and budget Aryza blog from Debt Awareness Week Collaborations Training Events General update £1 trillion worth of UK card transactions in 2024 UK issued debit and credit cards were used to make 31.4 billion transactions in 2024 (both here and abroad) – up from 30.2 billion transactions in 2023.  At the end of 2024 there were 163.4 million UK debit and credit cards in issue – up from 159.7 million… Read more

DEMSA Column: QA workshop / Personal Insolvency Stats / Growth agenda / Business attire / Economy / Events / Collaborations / Training

In today’s bulletin: General update Personal insolvency stats for February 2025 QA framework workshop Call for evidence – data intermediaries Government Debt Management Function (GDMF) Functional Centre - Communication Toolkit Collaborations Training Events General update Interest rates were held at 4.5% last week. At its meeting ending on 19 March 2025, the MPC voted by a majority of 8–1 to maintain Bank Rate at 4.5%. One member preferred to reduce Bank Rate by 0.25 percentage points, to 4.25%. Link: https://www.bankofengland.co.uk/monetary-policy-summary-and-minutes/2025/march-2025… Read more