Demsa

In today’s bulletin: General update Ofgem sets out debt strategy into 2025 FCA report on Consumer Duty Board reports Complaint handling and root cause analysis FOS festive tips to protect consumers CP24/26 - Changes to client money handling rules for DMFs General update The UK economy shrank for the second month in a row in October 2024 as concerns about the Budget continued to weigh on confidence. ONS figures showed a 0.1% drop, despite expectations that the economy would return… Read more

In today’s bulletin: General update The Insolvency Service release on their IPA speeches from 28/11/2024 Water companies to provide more support for customers Financial Crime Collaborations Events General update I distributed a bulletin last week on the latest Winter report from the Illegal Money Lending Team (IMLT). This remains incredibly relevant at this time of year with many households having budgets squeezed. If anybody missed it then please drop me an email. I have copied Trish on the main visible… Read more

In today’s bulletin: General update IPA conference – 28/11/2024 There’s NO EXCUSE for economic abuse Tackling problem debt by CAP and Citizens Advice Collaborations Events General update According to the Bank of England, net borrowing of mortgage debt by individuals rose by £0.9 billion, to £3.4 billion in October 2024. Net consumer credit borrowing by individuals was £1.1 billion, slightly down from £1.2 billion in the previous month. StepChange has responded to the announcement with words of caution. The inflation… Read more

In today’s bulletin: General update Personal Insolvency in England & Wales in October 2024 Why are we seeing a downward trend in the use of Breathing Space? Data protection is not an excuse when tackling scams and fraud Collaborations Events General update The Office for National Statistics (ONS) has published its latest Consumer Prices Index (CPI), which shows the rate of inflation rose to 2.3% in the 12 months to October 2024, up from 1.7% in September 2024. ONS also… Read more

In today’s bulletin: General update Cost of Compliance – follow-up – CSA report Options for dealing with your debts Call for Input: Modernising the Redress System PayPlan first IVA volume provider to fully adopt IVA Integrity Score Privacy Enhancing Technologies: cost-benefit awareness tool Collaborations Events General update Why are mortgage rates going up? This is a question that the BBC has posed when the Bank of England rate has gone down. About 800,000 fixed-rate mortgages, currently with an interest rate… Read more

In today’s bulletin: General update Government Debt Function Standard update   Online Choice Architecture practices can undermine consumer choice and control over personal information IVA terminations by duration, and by debtor age and gender, England & Wales, 2014 to Q3 2024 PS24/2 - Borrowers in Financial Difficulty - live from 4/11/2024 Setting up 2-Step Verification (2SV) Ofcom - how the UK’s Online Safety Act will apply to Generative AI and chatbots Collaborations Events General update The headlines were the interest… Read more