Demsa

DEMSA Column: Consumer Understanding / FCA updates / FVAs / Social tariffs / Collaborations / Events

In today’s bulletin: General update Consumer Understanding under the Consumer Duty FCA has found that financial advisers are delivering suitability reviews Collaborations FCA vulnerability event on 11/3/2025 General update I have steered FCA February 2025 Regulatory Round-up - Duty Champions I have posted that the FCA has published its February 2025 regulatory round-up, which includes the launch of MyFCA and confirmation that the FCA no longer expect firms to have a Consumer Duty Board Champion. This follows the FCA letter… Read more

DEMSA Column: New vulnerability report / Comparing EAs with DCAs / QA Frameworks / Insolvency stats / Collaborations / Events

In today’s bulletin: General update Consumer Understanding under the Consumer Duty Quality Assurance Frameworks under the Consumer Duty – 21/2/2025 New guide to assist people with additional support needs Personal Insolvency statistics – January 2025 Collaborations Events General update I have steered away from any Rachel Reeves stories this week as we have had a rebellion from FCA-regulated ‘complaint handlers’ being compared with ‘economists’. People Management has examined the wider implications of career history embellishments and false information after inconsistencies… Read more

DEMSA Column: QA / Vulnerability / Consumer Understanding / Collaborations / Events

In today’s bulletin: General update Quality Assurance Frameworks under the Consumer Duty – 21/2/2025 Consumer Understanding under the Consumer Duty Competency Assessments and Skill Gap Analyses to be an SMF Collaborations Events General update I was delighted to chair one of the Credit Strategy creditor roundtables on Monday last week. There was a strong focus on the Consumer Duty and the outcomes of IVAs. Creditor voting and IVA variations were ‘hot topics’. Future events: https://www.creditstrategy.co.uk/events/premium-roundtables The UK economy unexpectedly grew… Read more

DEMSA Column: FCA QA survey / FCA Teams calls / Ofgem debt strategy / FOS – CMC charging / Collaborations / Events

In today’s bulletin: General update FCA QA survey for end of February 2025 – event on 21/2/2025 Charging CMCs from April 2025 FCA steps up action against misleading financial adverts Collaborations Events General update The Bank of England has halved its growth forecast for this year as it cut interest rates to the lowest level for more than 18 months. The Bank cut interest rates to 4.5% from 4.75%. At its meeting ending on 5 February 2025, the MPC voted… Read more

DEMSA Column: Portfolio letters / ICO / FCA updates / Key stats / Debt advice / Collaborations / Events

In today’s bulletin: General update Debunking data protection myths about AI FCA writes to claims management firms (CMCs) and other portfolio letters Intelligibility - Consumer Understanding - the next challenges - 27/2/2025 Priority Services Register (PSR) enrolment and safe data sharing Collaborations Events General update Where is our world heading as Canada and Mexico announce retaliatory tariffs after the US imposes 25% import taxes on goods from the 2 countries, as well as a 10% tax on China. AstraZeneca has… Read more

DEMSA Column: Insolvency stats / Data protection update / FOS plans / Bailiffs / Vulnerability / Events

In today’s bulletin: General update Does your Financial Crime Policy cover Money Mules? FCA update on open banking including Variable Recurring Payments Customer vulnerability disclosures in the supply chain Scottish Debt Solutions - Q3 2024/25 Personal Insolvency statistics for 2024 FOS Strategic plans and budget Collaborations Events General update The BBC has reported that US President Donald Trump has said PM Sir Keir Starmer has done a "very good job thus far" and that the pair have a "very good… Read more