Wyser

This discussion with Mark Pearce explores the evolving role of AI in digital transformation, particularly within financial services and related sectors. It focuses on the transition from early-stage enthusiasm to more disciplined implementation, highlighting the need for clear business cases, cost awareness, and prioritisation of use cases. The discussion underscores that while AI offers significant opportunities to improve efficiency, automate processes, and personalise customer experiences, it does not eliminate fundamental challenges such as change management, bias, and governance. A key… Read more