Workforce optimisation and leveraging AI for process transformation

Santa discusses the challenges in his workshop, particularly around managing staff schedules, as every employee tries to book off Christmas.

He notes the lack of logic in traditional methods for plotting and scheduling. To address this, they’re shifting towards more futuristic methods, like using AI.

It is being is employed to optimize demand throughout the year, easing the workload, additionally, they are using it to optimize sleigh routes on Christmas Day, enhancing efficiency.

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