INSIGHTS ¦ The psychological toll of local and national government debt collection practices

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Description
The "In the Public Interest?" report examines the psychological impact of debt collection practices by local and national governments. It explores how debt collection escalates stress, harms mental health, and creates feelings of shame and isolation. The report highlights the urgent need for reform in public sector debt collection, especially for people with mental health issues. It calls for improved communication, more flexible timelines, and better support for vulnerable populations, while also detailing the systemic shortcomings of current practices.
Key Take Aways

Psychological harm of public debt collection: Government debt collection practices are often harsh and have a disproportionate impact on people with mental health problems.
Significant population in arrears: 6.2 million people in the UK are behind on key payments owed to public sector bodies, including council tax and overpaid benefits.
Mental health disparities: People with mental health issues are m...