Published by: enforcementconductboard.org
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Key Take Aways
The ECB received widespread stakeholder engagement through 46 formal responses, supplemented by workshops and interviews across enforcement, debt advice, and local authorities, demonstrating high sector involvement.
Stakeholders broadly support the new enforcement standards, with positive feedback on the articulated professional values and standards.
There is a consistent desire for clearer frameworks around enforcement agent conduct, including monitoring, sanctions, and clarity on legal liability, especially in relation to self-employed agents.
The standards emphasise treating enforcement subjects fairly, with particular focus on communication, health and safety, and vulnerability, reflecting sector-wide values of respect and transparency.
The ECB plans to retain the core content of all original standards whilst refining language and incorporating stakeholder suggestions, indicating a collaborative...
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