Insights ¦ Internal AI Use Policy

Published by: Information Commissioner's Office
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Key Take Aways

The ICO recognises AI as a means to enhance decision-making, streamline operations, and improve stakeholder engagement while maintaining responsibility and transparency.
Responsible AI adoption at the ICO is guided by principles of ethics, transparency, and alignment with core values, ensuring risks are proactively managed.
All ICO employees and contractual third parties must understand and adhere to the organisation’s AI policies, especially section 4, which details required governance.
Use of AI tools is only permissible if approved through ICO's governance processes, including proper documentation and human review of outputs.
AI deployment involving personal or sensitive data requires careful compliance with data protection legislation, including mandatory Data Protection Impact Assessments (DPIAs).
The organisation emphasises ongoing AI literacy and tailored training to ensure staff underst...

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