HIGHLIGHTS ¦ DEMSA Newsletter

What you need to know this week

  • UK Chancellor to deliver second Budget on 26 November 2025.
  • Experian to include rental payments in credit scoring; max score increased to 1,250.
  • £629.3m stolen by fraudsters in H1 2025; fraud cases up 17% year-on-year.
  • Bank of England credit union data shows rising arrears and record loans; membership up to 2.18m.
  • Government to scrap PARV fee from November 2025 to protect vulnerable debtors.
  • FCA complaints rose to 1.85m in H1 2025; current account complaints up 10.2%.
  • FOS received 158,900 complaints in H1 2025; uphold rates at 32%.
  • Ofgem progressing £500m energy debt relief scheme for early 2026 rollout.
  • FCA Consumer Duty data submissions due 11 November 2025; CCR009 updates in early 2026.
  • Awaab’s Law now in force; strict landlord repair timelines in social housing.
  • Cyber-security spotlight: NCSC launches Cyber Action Toolkit for small firms.
  • Upcoming industry events across November and December, including Lowry event 4 December 2025.

Read the full summary – here


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