Collections shouldn’t exist!

In conversation with Joe Macleod chief endineer at andEND.

Here Joe talks about the Collections process. With an ending mindset is it a process that should even exist?

Can we redesign processes to eliminate (or at least minimise) it!

See the full interview and find out more about andEnd -> Here.

RO-AR insider newsletter

Receive notifications of new RO-AR content notifications: Also subscribe here - unsubscribe anytime

See also  Avoiding Message Fatigue : The Role of Quality in Customer Messaging