This year the summit will focus on steering a path through the cost-of-living crisis and as a recession looms provide the tools for the credit industry to fight back and support its customers. Our economic, political and regulatory updates set the scene for the approaching years. The event boasted seven dedicated streams covering key themes… Read More »Credit Strategy: Credit Summit
CSA Supplier Member webinar - Robot overlords, AI… and a cup of tea: Automation in collections - presented by Indigo Cloud)
Return of the seventh Online Collections Technology Think Tank. The Online Collections Technology Think Tank will feature a number of discussions to understand the best possible collection strategies in 2023. The Think Tank’s aim is to create an engaging environment with the aim of enabling all participants to learn about change within collections and the… Read More »Credit Connect: Online Collections Technology Think Tank 4.2
Since 1993, StepChange Debt Charity has played a leading role in delivering life-changing debt advice. Thanks to our supporters and partners, we've pioneered advice and solutions to help people take control of their debts, transforming lives and helping people every step of the way. We'd like to invite you to join us at our StepChange… Read More »StepChange Partner Event
Credit Services Association’s (CSA) UK Credit & Collections Conference (UKCCC), in association with Webio, is the flagship annual event for the collections and debt purchase sector. Open to CSA members and non-members, it brings together professionals from across the collections and wider credit industry to discuss the most pressing issues faced by firms and their… Read More »UK Credit & Collections Conference 2023
The Money Advice Liaison Group (MALG) has been running an annual conference for the debt advice and wider sectors since 1987. Run by a ‘not-for-profit’ organisation, the MALG Conference is unique in that there is no commercial, regulatory, or political agenda and its entire purpose is focused on MALG’s long term aim of ‘working together… Read More »MALG Conference 2023
Massive Disruption A Generational Shift – AI, Banking, Housing, the Workforce and How It Will Impact Business The past three years have brought about significant changes in all aspects of society, government policy and the economy in Canada and abroad. These changes in banking stability, inflation, housing uncertainty and workforce operations, combined with the rise… Read More »2023 Receivables Management Conference – Canada
The third Credit & Collections Technology Think Tank face to face event will take place on Thursday 23rd November 2023 at the Midland Hotel in Manchester. Stay up to date with what is happening in credit and collections by registering to virtual Think Tanks Credit Connect’s Technology Think Tank series have been part of an… Read More »Credit Connect: 2023 Credit & Collections Technology Think Tank
The Credit & Collections Technology Awards recognise, excellence and innovation in the UK credit and collections industry. This year eligible organisations will again compete for one of these prestigious Awards which are judged by an independent panel of industry experts. The Awards examine excellence solutions in lending, credit and collections innovation. The range of categories… Read More »Credit Connect: 2023 Credit & Collections Technology Awards Ceremony
We are almost at the end of 2023 and before we break for the holidays it is a good time to take stock of our arrears portfolio and process. This year has been an interesting one, economic clouds have been building, and yet arrears levels appeared to remain relatively stable through the summer. Many customers… Read More »Arrears & Collections: Latest trends, ideas and support
Supporting customers is not always easy. However if you can't understand their needs and explain the options generating good customer outcomes is tough. Evidencing you have done so even tougher. In today's, regulatory driven, world clear, intelligible, communication is critical. Yet, how do we do it, know it is working and evidence that improvements are… Read More »Designing communication to support and get results – embedding intelligibility in the debt management sector
