What you need to know this week
- UK Finance calls for FOS reform and clearer direction on open banking and digital payments.
- The FCA soft-launches a tailored Handbook website aligned by permissions and sectors.
- FOS reports a 54% year-on-year increase in complaints, driven largely by credit affordability and motor finance.
- Consumer credit balances and BNPL usage continue to rise, raising questions around affordability and risk.
- FCA stakeholder event focuses on simplifying regulation and improving communications.
- Personal insolvency framework update published; further discussions underway with sector stakeholders.
- Energy debt levels reach record highs, with average arrears rising by 18% (electricity) and 20% (gas).
- CP25/18 proposes new rules on non-financial misconduct with potential HR and whistleblowing implications.
- FCA speech reinforces existing regulatory frameworks apply to AI governance—no new rules anticipated.
- Enforcement Conduct Board supports government plans to regulate bailiffs, highlighting ongoing vulnerabilities.
- MaPS to update on community-based debt advice commissioning on 16 July 2025.
- PayPlan and MorganAsh to present vulnerability case study on 24 July 2025.
Read the full summary – here
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