What you need to know this week
- The Supreme Court ruled on the legality of motor finance discretionary commissions, with FCA response expected before 4 August.
- FCA calls for improvement to digital loan journeys, highlighting design issues impacting vulnerable customers.
- Insolvency Service annual plan includes strategic assessment of the IVA sector and DRO API development.
- Private rents outside London have increased by 44% in five years; StepChange highlights affordability risks for renters.
- Microsoft SharePoint vulnerability being actively exploited—NCSC urges urgent action.
- FCA feedback issued on Credit Reporting Governance Body’s interim report; data accuracy and vulnerability reporting under scrutiny.
- 45,917 DROs issued this year, up 41% following the removal of the £90 fee.
- Citizens Advice handled nearly 238,000 enquiries in June, with debt the second most common issue.
- VRS and TransUnion collaboration on vulnerability data sharing highlighted as best practice.
- FCA analysis reveals digital exclusion in the UK has fallen from 14% in 2017 to 2% in 2024.
- Nationwide partnership helped over 2,200 households access £1.2m in unclaimed support in four weeks.
- CSA UKCCC conference confirmed for 11 September; FourNet compliance event on 17 September in Manchester.
Read the full summary – here
RO-AR insider newsletter
Receive notifications of new RO-AR content notifications: Also subscribe here - unsubscribe anytime
