HIGHLIGHTS ¦ DEMSA Newsletter

What you need to know this week

  • Bank of England Q1 2025 Credit Union data shows arrears rising despite small rebounds in assets and profits.
  • UK private rents rose to £1,343 by July 2025, with growth slowing but still increasing pressure on households.
  • FCA and VRS highlight Consumer Duty two years on, focusing on third-party vulnerability data and “tell us once” models.
  • Ofgem confirmed a 2% rise in the energy price cap from October 2025, adding £35 to typical household bills.
  • Insolvency Service FoI response shows median DRO debt at record levels (£13,500).
  • Ofgem AI sandbox consultation closes on 18 September 2025, with AI Reg Lab to follow in October.
  • Fernwood Financial Limited enters liquidation with all customer loan balances written off.
  • StepChange August newsletter covers BNPL regulation and rising rental costs; StepChange Connected takes place 16 October in Leeds.
  • Money Charity data shows 264,294 Citizens Advice enquiries in July 2025, with debt issues up 6.8% year-on-year.
  • FCA clarifies workplace savings scheme rules, supported by HMT, MaPS, ICO, DBT, and PRA.
  • EDF launches £30m Winter Support Package with TellJo and partners to address rising energy debt.
  • Key upcoming sector events include MALG NE Forum (9 Sept), CSA UKCCC (11 Sept), FourNet Compliance Event (17 Sept), and Utility Week Vulnerability & Collections (18 Sept).

Read the full summary – here


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