Insight and Research

Published by: Financial Conduct Authority Search for original: Link Key Take Aways The FCA aims to become a smarter regulator by leveraging… Read More »Insights ¦ Engagement Paper Proposal for AI Live Testing

Published by: Ofgem Search for original: Link Key Take Aways Most consumers perceive standing charges on energy bills as somewhat or very… Read More »Insights ¦ Consumers’ attitudes towards standing charges

Published by: Financial Ombudsman Service Search for original: Link Key Take Aways The Financial Ombudsman Service is proactively evolving its funding model… Read More »Insights ¦ Evolving our funding model

Published by: Financial Conduct Authority Search for original: Link Key Take Aways Digital design practices significantly influence consumer understanding and decision-making in… Read More »Insights ¦ Digital design for financial products and services: Consumer impact of sludge, deceptive design, timeliness and simplification

Published by: HM Treasury Search for original: Link Key Take Aways The UK government has launched a comprehensive review of the Financial… Read More »Insights ¦ Review of the Financial Ombudsman Service

Published by: The Financial Conduct Authority Search for original: Link Key Take Aways Customers in vulnerable circumstances, especially with multiple traits, tend… Read More »Insights ¦ vulnerability-review-improving-outcomes-consumers-engaging-financial-services-firms

Published by: Financial Conduct Authority Search for original: Link Key Take Aways The FCA’s strategy to 2030 focuses on deepening trust, rebalancing… Read More »Insights ¦ FCA Our strategy 2025-30

Published by: Octopus Group Search for original: Link Key Take Aways Octopus Group demonstrates a long-term, purpose-driven approach to business, prioritising societal… Read More »Insights ¦ OG235-Annual Report 2024

Published by: Scientific American Search for original: Link Key Take Aways Understanding cognitive biases—such as trust in in-group sources, confirmation bias, and… Read More »Insights ¦ The Attention Economy

Published by: Ofcom Search for original: Link Key Take Aways Digital exclusion remains significant, with approximately 5% of UK households (around 2.5… Read More »Insights ¦ A demographic deep dive into internet adoption

A monthly summary of regulatory developments in the UK. A pdf version and copies of the weekly update can also… Read More »Monthly Regulatory Summary: UK 2025 May

A monthly summary of regulatory developments in the UK. A pdf version and copies of the weekly update can also… Read More »Monthly Regulatory Summary: UK 2025 April

A monthly summary of regulatory developments in the UK. A pdf version and copies of the weekly update can also… Read More »Monthly Regulatory Summary: UK 2025 March

A monthly summary of regulatory developments in the UK. A pdf version and copies of the weekly update can also… Read More »Monthly Regulatory Summary: UK 2025 February

A monthly summary of regulatory developments in the UK. A pdf version and copies of the weekly update can also… Read More »Monthly Regulatory Summary: UK 2025 January