Insight and Research

Summary of the final report for the water industry https://www.gov.uk/government/publications/independent-water-commission-review-of-the-water-sector Summary This report is the final recommendations of the Independent… Read More »Insights: Independent Water Commission – Final Report (21 July 2025)

Published by: The Centre for Social Justice Search for original: Link Key Take Aways Vulnerability among households in council tax collection is… Read More »Insights ¦ Measuring vulnerability in council tax collection

Published by: Financial Conduct Authority (FCA) Search for original: Link Key Take Aways The FCA has introduced a new regulatory reporting return… Read More »Insights ¦ Consumer Credit Regulatory Returns: Credit Broking, Debt Adjusting, Debt Counselling and Providing Credit Information Services

Published by: Equifax Limited Search for original: Link Key Take Aways The UK’s financial health in 2025 is shaped by ongoing economic… Read More »Insights ¦ Equifax Financial Health Report 2025

Published by: The Centre for Social Justice Search for original: Link Key Take Aways The market for Buy Now Pay Later (BNPL)… Read More »Insights ¦ Flexing the Future

Published by: Financial Conduct Authority Search for original: Link Key Take Aways The FCA is extending its rules on non-financial misconduct (NFM)… Read More »Insights ¦ Tackling non-financial misconduct in financial services

Published by: Ling Team, AI@Ant Group Search for original: Link Key Take Aways The development of Ling’s series of large language models… Read More »Insights ¦ EVERY FLOP COUNTS: SCALING A 300B MIXTURE-OF-EXPERTS LLM WITHOUT PREMIUM GPUS

Published by: Financial Conduct Authority (FCA) and Industry Working Group (IWG) Search for original: Link Key Take Aways The formation of the… Read More »Insights ¦ credit-information-market-interim-report-4

Published by: Money Advice Trust Search for original: Link Key Take Aways The charity has successfully expanded its capacity, delivering over 271,900… Read More »Insights ¦ Impact Report 2024

Published by: Chartered Insurance Institute Search for original: Link Key Take Aways Effective vulnerability management requires a proactive, organisation-wide approach that integrates… Read More »Insights ¦ Managing Vulnerability in Insurance Roundtable Summary Report

An updated summary of the use of Voice AI Agents within the arrears management and collections process. Currently a hot… Read More »AI Voice Agents in Debt Collections – 2025

An updated summary and comparison of regulations and constraints for arrears management, in financial institutions in Australia and the UK.… Read More »Customers in Arrears: Australian and UK Legislation – A Comparison – 2025

A monthly summary of regulatory developments in the UK. A pdf version and copies of the weekly update can also… Read More »Monthly Regulatory Summary: UK 2025 July

A monthly summary of regulatory developments in the UK. A pdf version and copies of the weekly update can also… Read More »Monthly Regulatory Summary: UK 2025 June

A monthly summary of regulatory developments in the UK. A pdf version and copies of the weekly update can also… Read More »Monthly Regulatory Summary: UK 2025 May