Insight and Research

Published by: The Centre for Social Justice Search for original: Link Key Take Aways The market for Buy Now Pay Later (BNPL)… Read More »Insights ¦ Flexing the Future

Published by: Financial Conduct Authority Search for original: Link Key Take Aways The FCA is extending its rules on non-financial misconduct (NFM)… Read More »Insights ¦ Tackling non-financial misconduct in financial services

Published by: Ling Team, AI@Ant Group Search for original: Link Key Take Aways The development of Ling’s series of large language models… Read More »Insights ¦ EVERY FLOP COUNTS: SCALING A 300B MIXTURE-OF-EXPERTS LLM WITHOUT PREMIUM GPUS

Published by: Chartered Insurance Institute Search for original: Link Key Take Aways Effective vulnerability management requires a proactive, organisation-wide approach that integrates… Read More »Insights ¦ Managing Vulnerability in Insurance Roundtable Summary Report

Published by: The Money Advice Trust Search for original: Link Key Take Aways The article underscores that support for disabled and vulnerable… Read More »Insights ¦ Help-Support-Needs-Starter-Guide-2025-3

Published by: Future Finance Search for original: Link Key Take Aways The article highlights the pivotal role of technology adoption for small… Read More »Insights ¦ Future Finance – Technology Insights Series Challenges and Opportunities for Credit Unions

Published by: Financial Conduct Authority Search for original: Link Key Take Aways Over half (49%) of UK adults exhibited characteristics of vulnerability… Read More »Insights ¦ FLS-2024-Vulnerability-Financial-Resilience

Published by: Chartered Insurance Institute (CII) Search for original: Link Key Take Aways The FCA’s Consumer Duty necessitates a significant cultural and… Read More »Insights ¦ The Road to Consumer Trust: Professional Standards in the Consumer Duty

Published by: Financial Conduct Authority Search for original: Link Key Take Aways The Financial Lives Survey 2024 reveals a modest decline in… Read More »Insights ¦ Public Financial Lives 2024 survey Credit information Selected findings

Published by: Chartered Insurance Institute Search for original: Link Key Take Aways The FCA's Consumer Duty rules mandate annual Board reports to… Read More »Insights ¦ Consumer Duty Board reporting

Download as pdf Overview of Debt Advice Solutions in Canada The debt solutions landscape in Canada is diverse. With rising… Read More »Consumer Proposals – Canada – A Debt Support Solution Explainer

The reciprocity principle is a fundamental social rule that suggests individuals are more likely to return favours when they receive… Read More »INSIGHTS+ ¦ Reciprocity Principle – in Collections [Behavioural Series]

Implementing Social Norms Theory within a collections function can significantly enhance the effectiveness of debt recovery strategies for creditors. Social… Read More »INSIGHTS+ ¦ Social Norms Theory – in Collections [Behavioural Series]

Loss aversion theory, rooted in behavioural economics, posits that individuals prefer avoiding losses rather than acquiring equivalent gains. This principle… Read More »INSIGHTS+ ¦ What is Loss Aversion theory – for Collections [Behavioural Series]

Nudge theory, a concept derived from behavioural economics, posits that subtle changes in the way choices are presented to people… Read More »INSIGHTS+ ¦ What is Nudge theory and how does this relate to Collections [Behavioural Series]