Insight and Research

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Latest Insights

Insights ¦ Water Single Social Tariff Report

Published by: Independent Age Search for original: Link Key Take Aways A significant proportion of older adults on low incomes in England… Read More »Insights ¦ Water Single Social Tariff Report

Insights ¦ State of AI in Business 2025

Published by: MIT NANDA Search for original: Link Key Takeaways The majority of organisations are high adopters of GenAI tools like ChatGPT… Read More »Insights ¦ State of AI in Business 2025

Insights ¦ Evolving our funding model

Published by: Financial Ombudsman Service Search for original: Link Key Take Aways The Financial Ombudsman Service is evolving its funding model to… Read More »Insights ¦ Evolving our funding model

Insights ¦ Call for Input Modernising the Redress System

Published by: Financial Conduct Authority Search for original: Link Key Take Aways The current redress framework effectively handles individual complaints but struggles… Read More »Insights ¦ Call for Input Modernising the Redress System

Insights ¦ Debt strategy A ‘reset’ and ‘reform’ for customers in debt

Published by: Ofgem Search for original: Link Key Take Aways The energy sector is experiencing unprecedented levels of debt due to the… Read More »Insights ¦ Debt strategy A ‘reset’ and ‘reform’ for customers in debt

Insights ¦ Consultation – Consumer involvement rule

Published by: Ofwat – Water Services Regulation Authority Search for original: Link Key Take Aways The UK water regulator, Ofwat, is introducing… Read More »Insights ¦ Consultation – Consumer involvement rule

Insights ¦ Motor Insurance Claims Analysis

Published by: Financial Conduct Authority Search for original: Link Key Take Aways Motor insurance premiums increased notably between 2022 and 2024, placing… Read More »Insights ¦ Motor Insurance Claims Analysis

Insights ¦ FCA Public FCA Feedback to the Interim Working Group’s (IWG) Final Report

Published by: Financial Conduct Authority Search for original: Link Key Take Aways The FCA supports the IWG’s progress in establishing a new… Read More »Insights ¦ FCA Public FCA Feedback to the Interim Working Group’s (IWG) Final Report

Insights ¦ Domestic consumer views on energy pricing

Published by: Ofgem Search for original: Link ### Key Take Aways 1. The majority of domestic consumers perceive standing charges as ‘unfair,’… Read More »Insights ¦ Domestic consumer views on energy pricing

Premium Insights

Monthly Regulatory Summary: UK 2025 April

A monthly summary of regulatory developments in the UK. A pdf version and copies of the weekly update can also… Read More »Monthly Regulatory Summary: UK 2025 April

Monthly Regulatory Summary: UK 2025 March

A monthly summary of regulatory developments in the UK. A pdf version and copies of the weekly update can also… Read More »Monthly Regulatory Summary: UK 2025 March

Monthly Regulatory Summary: UK 2025 February

A monthly summary of regulatory developments in the UK. A pdf version and copies of the weekly update can also… Read More »Monthly Regulatory Summary: UK 2025 February

Monthly Regulatory Summary: UK 2025 January

A monthly summary of regulatory developments in the UK. A pdf version and copies of the weekly update can also… Read More »Monthly Regulatory Summary: UK 2025 January

Consumer Proposals – Canada – A Debt Support Solution Explainer

Download as pdf Overview of Debt Advice Solutions in Canada The debt solutions landscape in Canada is diverse. With rising… Read More »Consumer Proposals – Canada – A Debt Support Solution Explainer


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