Published by: Enforcement Conduct Board
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Key Take Aways
The enforcement sector demonstrates high compliance with National Standards, with 94% of visits adhering fully to guidelines.
Despite overall compliance, breaches occur predominantly around privacy breaches, vulnerability recognition, enforcement hours, and conduct that could cause public embarrassment.
Recognising and responding to vulnerability is notably deficient, with only 8 examples of agents acknowledging vulnerabilities during interactions.
Enforcement actions outside the permitted hours (6am–9pm) account for 1% of breaches, often without court warrants or clear legal justification.
Misrepresentations of enforcement powers and capabilities by agents are observed, risking misuse of authority and potential distress for individuals.
The use of body worn video (BWV) footage proves effective in objectively assessing enforcement conduct, with a carefully randomised and representative sam...
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