Summary
This consultation document, published by Ofcom, reviews proposed changes to the UK's universal postal service (USO) to address declining letter volumes and rising costs. The consultation aims to align postal services with current user needs while maintaining financial sustainability. It outlines reforms regarding letter delivery schedules, service quality targets, and access conditions, with input from stakeholders across the UK.
Key Take Aways
Declining Letter Use: Letter volumes have halved in a decade, while parcel delivery has increased.
Delivery Frequency Reform: Proposes reducing Second Class letter deliveries from six days to alternate weekdays.
Service Quality: Revised targets include 90% next-day delivery for First Class and 95% within three days for Second Class mail.
Bulk Mail Services: Changes in delivery models for bulk and access mail services to align with Second Class reforms.
Financial Sustainability: Current losses for Royal Mail threaten USO viability; refor...
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